» Jobs » Technical Services Designer with The Scotts Miracle Gro Company in North America,–Washington

Technical Services Designer with The Scotts Miracle Gro Company in North America,–Washington

Type of position Please see job Description
Employer The Scotts Miracle Gro Company
Description of Employer Please see job Description
Location North America,–Washington
Description of Location Please see job Description
Salary DOE
Benefits Please see job Description
Closing date of competition 18/09/2020
Date position available Please see job Description
Description of duties

We are looking for a Technical Services Designer.

This position will use their design knowledge and expertise to provide customers with high quality, energy efficient benching, lighting and irrigation designs to meet all of their horticultural needs.

In this role you will:
* Help manage and develop benching, lighting and irrigation layouts and designs with recommendations per customer request.
* Provide direct technical support to HGC sales managers, distributors and growers through the development of top-notch designs.
* Train internal personnel and customer on the use of Hawthorne product to achieve fantastic results.
* Drive or assist in developing relevant sales literature and technical information tailored to the end user of the information (grower, sales, distributor).
* Coordinate complaint investigations or product issues to ensure an accurate assessment and timely resolution.
* Continually explore new ways to communicate seamlessly with growers / sales to provide amazing technical support.
* Liaise with R&D to explore / develop new uses of current products and/or recommendations to test new technologies to win customers.

The perfect person will have:
* Associates Degree in Mechanical or Electrical Engineering or Horticulture focused program.
* Minimum 2 years of experience in lighting or controlled environment agriculture (CEA), greenhouse, hydroponics or ornamental nursery.
* A strong working knowledge of benching, lighting and irrigation technologies for horticultural applications
* Strong skill in working with computer design software (DIALux and AGi32)
* Ability to work independently
* Strong communication skill via email and telephone
* Knowledge of and appreciation for plant growth.
* Strong appreciation for the responsibilities of sales associates/distributors to help ensure success.

Qualifications sought

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