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Manager, Salesforce (Remote) with The Scotts Miracle Gro Company in North America,United States of America

Type of position Please see job description.
Employer The Scotts Miracle Gro Company
Location North America,United States of America
Salary DOE
Closing date of competition 09/05/2021
Date position available ASAP
Description of duties

Job Overview:
The Salesforce Manager will lead the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The manager will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This role wears multiple hats and will function as team manager, architect, technical project manager, administrator, as well as Salesforce analyst. The incumbent will manage user expectations, engage in multiple initiatives, perform projects, tasks, issue tracking, and ensure that projects are delivered on time. This role also serves as a liaison between the user community and the software development team defining requirements, developing solutions, and testing deliverables to ensure quality. This role requires proficiency with Salesforce.com platform tools and methods, as well as related development patterns, operating environments, and techniques.

Project Management responsibilities in more complex projects include identifying and assigning team members, establishing deliverables and timelines, facilitating project tasks, and supervising the overall success and quality of the project. Stakeholder feedback is considered in both project and annual performance reviews.

Responsibilities and Duties:
* Manage Salesforce team ; provide feedback and coaching on performance and development
* Act as a primary point of contact for all Salesforce matters and support team members with best practices and tips on Salesforce usage, including training, and documentation of processes, policies, work instructions and configuration
* Analyze business needs, participate in solution design, and develop functional specifications (may include stakeholder interviews, business process analysis, and review of existing documentation)
* Manage development projects through all phases of the software development life cycle
* Provide technical expertise and/or direct development activities towards accomplishment of personal or team tasks
* Perform thorough quality assurance testing on new and enhanced features
* Provide production support to the user community if necessary
* Work closely with the technical teams to assure system integrity and proper controls are in place pertaining to usage and data relevance
* Perform hands-on configuration of all new and existing functionality including user management, security, custom objects, page layouts, validations, workflow, flows, process builders, reports and dashboards and customized applications to support internal and customer-facing Salesforce environment
* Keep up-to-date with Salesforce releases, features, and best practices
* Understanding integrations from legacy systems such as, SAP integration, and Cloud integration tools
* Mentor and manage teams of internal Analysts, Administrators, Developers and Technical Managers as well as offshore resources to be able to keep projects on time as well as review work done by the team
* Identify strengths and issues; drive and develop better behavior to create strong team members and off-shore resources

Minimum Qualifications:
* Bachelor’s Degree, preferably in Computer Science, Business Administration, or related disciplines
* Basic Business Intelligence, Report Development, and / or Relational Database Experience (MSSQL)
* 5-10 years of successful project management and business analysis experience
* Minimum 5 years of experience managing a Devops and CRM teams of high-level Systems
* Preferably 5 to 8 years of direct experience in relevant IT functions
* Proven proficiency in Salesforce.Com system management or development
* At least 3 years of advanced knowledge and skills within Salesforce (Management, Administration, Development)
* Ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
* 3 years of management or supervisory experienceStrong understanding of Salesforce.com best practices and functionality
* Experience in Salesforce Lightning for creating apps.

Professional Skills Qualifications
* Excellent verbal and written communication as well as analytical skills
* Detailed-oriented, quality-driven, fast-paced, and well organized
* Excellent problem-solving and organizational skills
* Ability to work independently as well as in a team environment
* A self-starter with proactive, hands-on approach and determination to achieve success
* Excellent interpersonal skills with the ability to work well with colleagues, vendors, and partners
* High professionalism and strong organizational skills; ability to manage multiple tasks simultaneously

Desired Qualifications
* Project Management certification
* Comprehensive knowledge of the portfolio management, sales pipeline workflow, and/or marketing automation
* Salesforce Certifications (Administrator, Advance Administrator, Developer, Cloud, etc.)
* Experience with Einstein, JSON, SAQL, Pardot

Application URL: https://www.aplitrak.com/?adid=VHlsZXIuS2luZHJlZC4yMDUwMS4yNTU2QHNjb3R0c21pcmFjbGVncm8uYXBsaXRyYWsuY29t

 
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